At KACC Construction, we adopt a progressive approach to our sustainability journey centred on delivering shared value for our key stakeholders. Our organisation has in place a good sustainability structure to further our economic, environmental, and social agenda as we progressively move beyond compliance. In implementing the strategic guiding policies and control mechanisms which set the direction for our approach towards good business conduct and ethics, we continue to enhance the education and awareness of employees, suppliers, and contractors to understand our commitment to operate ethically and sustainably clearly.
Economic Performance
Supply Chain Management
Customer Satisfaction
Climate Action
Biodiversity
Waste
Water Management
Land Remediation or Degradation
Safety & Health
Employee Management
Stakeholder & Coommunity Relations
In KACC, our projects are always planned and designed with environmental and social impacts in mind. We attempt to mitigate the environmental risk from activities through energy management, water management, noise management and biodiversity conservation.
In KACC, we focus on managing waste production by promoting reduction, reuse and recycling activities. Reducing waste will not only protect the environment but will also save on costs or reduce expenses for disposal. In the same way, recycling and/or reusing the waste that is produced benefits the environment by lessening the need to extract resources and lowering the potential for contamination.
In KACC, we focus on the well-being of our employees and, at the same time, contribute to our society. We believe that employee management strategy is crucial because a business runs efficiently when its people are managed efficiently and provided with enough support, such as benefits and education. Besides, we intend to continue growing shareholder value meaningfully and responsibly – by actively contributing to our local communities through CSR activities.
Digitalization is the process of leveraging digital technologies to transform a business model, creating new revenue streams and value-producing opportunities. This involves integrating digital tools and systems into various aspects of a business’s operations, from management and communication to production and customer service. In KACC, we utilise digital systems to achieve sustainable growth in the long term through a paperless system.
⦁ Bribery and corruption in all its forms related to KACC’s activities are prohibited.
⦁ Bribery and corruption may take the form of anything of value, such as money, goods, services, property, privilege, employment position or preferential treatment. KACC personnel and its business associates shall not, therefore, whether directly or indirectly, offer, give, receive or solicit any item of value in the attempt to illicitly influence the decisions or actions of a person in a position of trust within an organisation, either for the intended benefit of KACC or the persons involved in the transaction.
⦁ The anti-bribery and corruption statement applies equally to its business dealings with commercial (‘private sector’) and Government (‘public sector’) entities. It includes their directors, personnel, agents and other appointed representatives. Even the possible appearance of bribery or corruption is to be avoided, particularly when dealing with Government officials.
⦁ The anti-bribery and corruption statement applies to all countries worldwide, without exception and concerning regional customs, local practices or competitive conditions.
⦁ No employee or external party will suffer demotion, penalty or other adverse consequences in retaliation for refusing to pay, receive bribes, or participate in other illicit behaviour.
⦁ KACC is also committed to conducting due diligence checks against relevant authorities’ database including but not limited to PDRM, SSM, LHDN etc. on prospective personnel, particularly as it relates to appointments to positions where any criminal records or more than minor bribery or corruption, risk has been identified.
KACC is committed to conducting business dealings with integrity. This means avoiding practices of bribery and corruption of all forms in the Company’s daily operations.
KACC takes a zero-tolerance approach towards bribery and corruption and is committed to acting professionally, fairly and with integrity in all business dealings and relationships in all jurisdictions in which it operates.
KACC is committed to implementing and enforcing effective measures to counter bribery and corruption, which are punishable offences according to the anti-bribery and corruption laws.
KACC will comply with all laws relating to countering bribery and corruption in their respective jurisdictions of operations and business.
KACC CONSTRUCTION SDN BHD (KACC) is committed to upholding a high standard of ethical behaviour and integrity in the conduct of its businesses and operations. Recognising these values, KACC provides a platform for all employees and members of the public to disclose any suspected misconduct.
To provide an avenue for all employees of KACC and members of the public who have concerns about suspected misconduct to come forward at the earliest opportunity so that concerns can be raised without fear of reprisal or retaliation and to provide protection for whistleblowers who report such allegations.
To invalidate the Grievance Procedure and/or the disciplinary action process but to provide more avenues for employees and public members to disclose misconduct or about to be committed to KACC. Misconduct, if proven, constitutes a disciplinary action or a criminal offence. Such misconduct includes the following:
• Fraud, corruption, bribery and blackmail;
• Abuse of Power;
• Conflict of Interest;
• Theft of embezzlement;
• Misuse of Company’s funds or assets;
• Violation of laws and regulations;
• Any intentional act deliberately designed to cause loss to KACC;
• An act or omission which endangers the safety of employees or the public or the environment; and
• Concealment of any of the above
The above list is not exhaustive and only serves as a guideline for the type of offence that is considered as misconduct.
Suspected misconduct must be disclosed in writing using the Whistleblower Reporting Form and sent directly via e-mail to speakupwarga@gmail.com. To ensure the confidentiality and impartiality of your report, the email is hosted on an independent platform and will be channelled directly to the Whistleblowing Council.
KACC recognises that anonymity to whistleblowers who willingly report suspicion of misconduct is key to encouraging such reporting. However, to prevent false and malicious reporting, poison letters and abuse of the reporting channel, all whistleblowers must provide sufficient evidence (such as documents, images, footage, audio, email, text messages, etc.) in their report to show that misconduct has taken place.
KACC assures that all reports will be promptly investigated and treated strictly confidentially save for disclosure on a “need to know” basis to facilitate investigations and/or meet the appropriate actions following such investigation. Incidents of retaliation against any individual reporting a violation or assisting in investigations will result in appropriate disciplinary action. The Whistleblower Council will ensure that the investigation uses appropriate channels, resources, and expertise.
KACC’s financial performance is essential for our business sustainability and is our catalyst to drive the Group’s ESG agenda. Our revenue and earnings enable us to create economic value for various stakeholders, mainly our shareholders, employees, social enterprises and non-governmental organisations (NGOs)/Kelab OBYU.
KACC conduct evaluation to measure and monitor the performance of our suppliers and subcontractor. The evaluation includes a review of the supplier's, quality of products or services, delivery times, management and customer service conducted annually.
The CSS describes the process of attaining feedback from the Client using a survey questionnaire. The project management knowledge area is used as the basis for measuring the level of customer satisfaction. The objective is to understand customers’ perceptions, thoughts, and satisfaction with their performance in managing and delivering projects. Our Target SCORE is 70%, as per KACC’s Corporate Objectives.
KACC Construction has identified environmental matters such as biodiversity and conservation impact and activities as areas of particular focus and is committed to:
At KACC Construction, we promote a safety culture where our colleagues, families, and friends are a priority. In our daily operations, we emphasise safety and strict compliance with our health and safety standards and have zero tolerance for risky conduct in the workplace. KACC’s Quality, Safety, Health and Environment (QSHE) Management System is an integrated management system that conforms to international standards such as ISO 9001, ISO 45001, and ISO 14001. Our firm commitment to prioritising the health and safety of our employees has enabled us to maintain our solid track record of zero fatalities for all projects and a safe working environment physically, mentally and emotionally – so that our people can work more efficiently and productively.
We believe in providing our employees with benefits that sufficiently support and facilitate greater employee well-being and work-life balance. We provide our employees with different types of leave, minimum basic pay, and medical benefits, regardless of gender, age, race or ethnicity. KACC believes in investing in our people's professional and personal development, our greatest asset. We strive to attract and retain talented people and then provide them with systems, tools and training to ensure they can be effective, motivated and rewarded for performance.
KACC Construction prioritises the well-being of our communities and stakeholders by engaging with the public/community or providing training and upskilling opportunities to our employees. In the spirit of the Ramadhan, we conduct CSR activity (through Kelab OBYU) by bringing the orphanage children to shop for clothes and shoes as a build-up to the Hari Raya celebrations and iftar at Kompleks Kebajikan Laila Taib, Semariang yearly. In KACC, we support The UN Sustainable Development Goals (“UNSDG’s”) call for corporate action to advance sustainable development through their business practices, encouraging companies to prioritise positive contributions and reduce negative impacts.